Last updated May 18, 2026

Privacy Policy

This Privacy Policy explains how Cerv Pest Solutions and CERV Property Solutions collect, use, disclose, and protect information connected with this pest-control landing page, advertising campaigns, calls, service inquiries, appointments, and related customer communications.

Use of this site is also governed by our Terms of Service, Privacy Choices, and Communication Terms.

Information We Collect

We collect information you provide directly, information created when you call or interact with us, and information collected automatically through website, analytics, advertising, and call-tracking tools.

Contact and identifiers Name, phone number, email address, service address, billing information if service is purchased, and other details you provide when requesting pest-control help.

Service and property details Pest issue, property location, service area, appointment preferences, service history, technician notes, photos or documentation you choose to provide, and quote or plan details.

Call and communication records Call logs, call source, voicemail, text-message records, email records, consent records, call recordings, transcripts, and quality-assurance notes where permitted by law.

Website and advertising data IP address, browser, device, page activity, referring page, campaign parameters, GCLID, GBRAID, WBRAID, cookie identifiers, click activity, approximate location, and conversion-event data.

Inferences Service-interest segments, likely pest-control need, marketing source attribution, and similar operational or advertising insights created from the information above.

We do not intentionally collect children's information through this landing page. This site is intended for adults seeking property-service information.

How We Use Information

Respond to calls, messages, and pest-control inquiries.
Provide quotes, confirm service availability, schedule appointments, and deliver pest-control services.
Send appointment, service, billing, reminder, and customer-support communications.
Measure advertising performance, attribute calls and leads, improve landing pages, and prevent wasted or fraudulent ad activity.
Run analytics, remarketing, call tracking, customer-support, hosting, security, and operational systems.
Comply with legal obligations, enforce our terms, protect our rights, and resolve disputes.

Cookies, Analytics, Call Tracking, and Advertising

This site may use cookies, pixels, tags, call-tracking numbers, session data, and similar technologies from Cerv and third-party providers. These tools help us understand which ads and pages lead to calls, measure conversions, protect campaigns from invalid traffic, and improve marketing performance.

Third-party vendors, including Google, may use cookies or device identifiers to serve ads based on past visits to this site or other websites. You can manage some advertising preferences through Google Ad Settings, Network Advertising Initiative opt-out tools, browser cookie settings, and device privacy settings.

Blocking cookies or tracking tools may affect measurement, personalization, and some site functionality, but you can still call Cerv Pest Solutions at 214-919-5431.

How We Share Information

We may disclose information to the following categories of recipients when reasonably necessary for the purposes described in this policy:

CERV Property Solutions brands, affiliates, team members, technicians, and customer-support personnel.
Service providers for hosting, analytics, advertising, call tracking, call recording, customer communication, scheduling, billing, CRM, security, and fraud prevention.
Advertising and measurement partners, including platforms that help measure or optimize campaigns.
Professional advisors, insurers, auditors, and legal representatives.
Government authorities, courts, regulators, or other parties when required by law or needed to protect rights, safety, property, or service integrity.
Successors or counterparties in a business transfer, merger, financing, restructuring, or similar transaction.

We do not sell personal information for money. Some analytics, advertising, or remarketing activity may be considered a "sale," "sharing," or targeted advertising under certain state privacy laws. See Privacy Choices for opt-out request options.

Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, measure advertising, comply with legal duties, prevent fraud, resolve disputes, and enforce agreements. Retention periods vary based on the type of record, the service relationship, legal requirements, operational needs, and provider settings.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, call system, or internet transmission can be guaranteed 100% secure.

State Privacy Rights

Depending on where you live and whether a privacy law applies to Cerv, you may have rights to know, access, correct, delete, or receive a copy of personal information, and to opt out of certain sale, sharing, targeted advertising, or profiling activities.

California residents can review the category-level notice and request process on our Privacy Choices page. We will not discriminate against you for exercising privacy rights where that protection is required by law.

How To Contact Us

For privacy questions or requests, call 214-919-5431 and ask for a privacy request, or use the CERV Property Solutions contact page at cervpropertysolutions.com/get-in-touch.

We may need to verify your identity before completing certain requests. If you use an authorized agent, we may ask for proof that the agent has authority to act for you.

Changes To This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when the current version became effective. Continued use of the site after updates means the updated policy applies to later interactions.